Run SDC Verifier, execute Help - Quick Support from Main Menu:
A Quick Support tool (team viewer client) will be launched:
Note: Standalone Team Viewer application should be closed before run Quick Support tool. Contact SDC Verifier support using of one of the following methods and inform Your ID:
Phone: +31(0)184.108.40.2060 or +31(0)220.127.116.11
Alternatively, you can download the Quick Support tool here.