Run SDC Verifier, execute Help - Quick Support from Main Menu:
A Quick Support tool (team viewer client) will be launched:
Note: Standalone Team Viewer application should be closed before run Quick Support tool. Contact SDC Verifier support using of one of the following methods and inform Your ID:
Phone: +31(0)126.96.36.1990 or +31(0)188.8.131.52
Alternatively, you can download the Quick Support tool here.